A family uses telehealth services for the first time

How To Use Telehealth Services For The First Time

People are using telehealth services in larger numbers than ever before. And yet, one recent study pointed out that roughly 75% of Americans have never used telehealth.

Many patients still ask the question “what is telehealth?”, and that question keeps them from enjoying the benefits of telehealth. In this article, we discuss how to conduct a telehealth visit and when they can be beneficial for you and your family.

When to Book Telehealth Services

Telehealth services come in handy for a variety of conditions. Below are a few conditions that Live Urgent Care treats through telehealth services:

  • Allergies
  • Acne
  • Cold, Coughs, and Sore Throats
  • Positive for COVID-19 and related concerns
  • Sinus infections
  • Earaches (swimmers ear)
  • Pink eye/Stye
  • UTIs and Yeast Infections
  • Rashes (Acne, Eczema, Dermatitis, Shingles, Fungal infections)
  • Rx refill (Medication Refill)
  • Hair Loss evaluation and Treatment
  • Erectile Dysfunction and Premature Ejaculations

Booking an Appointment

To book an appointment, simply visit our main booking page. On this page, you will see available appointment times throughout the day. We offer telehealth services in 15 minute increments.

A booking page for Live Urgent Care telehealth services

Simply select your appointment time, fill out some basic information, and finalize your booking to lock in your appointment. Note that this appointment can be canceled at any time after booking.

Preparing For Telehealth Services

Once you have booked your appointment for telehealth services, start to prepare to see your provider. The first step is completing your paperwork. Simply follow the prompts after booking to fill out all needed forms.

After that is complete, focus on gathering any medical records you feel are relevant. Recent test results, vital signs, or discharge papers can help your provider give better care.

Lastly, test your phone or computer by making a video call. You want to make sure your internet connection can handle video streaming, your microphone is clear, and your speakers are easy to listen to. Even little tweaks you can make beforehand will create more time to speak with your provider.

During Your Appointment

Our telehealth services work on both smartphones and laptops, making it easy to use your preferred device. You will receive a link to join the call, and then you can speak with your healthcare provider like you would on any video call.

During the appointment, make sure to ask all of your questions and to take notes if any complex information is shared. Once completed, any prescriptions will be sent to your preferred pharmacy.

Let’s Get Started Together

At Live Urgent Care, we offer telehealth appointments to meet your schedule. Our board-certified providers can help diagnose and treat skin conditions, UTIs, hair loss, and more. We can also conveniently help you refill a prescription. Learn more about our telehealth services or book an appointment online to start experiencing the benefits of telehealth. 

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